Employees at Acme Express are dissatisfied with working conditions,salary and the general attitude of management.Mark,Susan and Toni are good friends who work at Acme,yet they seem to be reacting differently to the problems at work. Mark believes that his manager is a good person and will work things out if Mark just gives him time to do so.Mark is dealing with his dissatisfaction through:
A)loyalty.
B)exit.
C)voice.
D)neglect.

Question

Quizplus · Accepted Answer

Mark's belief that his manager will work things out indicates that he has faith in the organization and is willing to stick with them, even if there are current problems. This is an example of loyalty as a way of coping with job dissatisfaction.

Employees at Acme Express Are Dissatisfied with Working Conditions,salary and the General