Question 1

Dennis Galvan works as a campaigner at Green Earth,an environmental organisation.Every month,his organisation arranges a team outing where they play disc golf,soccer,and participate in relays and other team-building activities.The human resource department ensures that there are regular interactions between employees through team dinners and cultural events.According to the information given in this case,which of the following is most likely to be the reason for Galvan's high level of satisfaction towards his job?

Accepted Answer

The regular team outings, team-building activities, team dinners, and cultural events suggest that the organization has a strong social environment, which is a significant factor contributing to employee satisfaction.

Question 2

Which of the following is true about the correlation between salary and job satisfaction?

Accepted Answer

Research has shown that beyond a certain point, salary does not significantly increase job satisfaction. This point varies depending on the standard of living in a given country, but once an individual has enough income to meet their basic needs and have some discretionary spending, additional salary may not lead to increased job satisfaction. However, this does not mean that financial perks and benefits always create job satisfaction, as there are other factors that contribute to overall employee happiness. Options A and B make incorrect generalizations about employees in underdeveloped countries and their relationship between pay and job satisfaction. Option D is also incorrect as financial perks and benefits do not always contribute to job satisfaction.

Question 3

In Indonesia,comfortable living occurs at about $30,000.Based on the measurement of comfortable living,which of the following is most likely to be true?

Accepted Answer

The answer of In Indonesia,comfortable living occurs at about $30,000.Based...

Question 4

Employees at Acme Express are dissatisfied with working conditions,salary and the general attitude of management.Mark,Susan and Toni are good friends who work at Acme,yet they seem to be reacting differently to the problems at work. Toni has decided that she'll just get a new job and get away from the problem.Toni is dealing with her dissatisfaction through:

Accepted Answer

Toni is responding to her dissatisfaction by choosing to exit the situation and find a new job. This is known as the exit response to workplace dissatisfaction.

Question 5

Which of the following is TRUE about the relationship between satisfaction and absenteeism?

Accepted Answer

Research has consistently shown that there is a negative relationship between job satisfaction and absenteeism. This means that as job satisfaction increases, the likelihood of an employee being absent decreases. Therefore option D is the correct answer.

Question 6

Not trying very hard as a response to job dissatisfaction would be what type of response?

Accepted Answer

Neglect is a type of response to job dissatisfaction characterized by an employee not putting forth much effort in their work or committing to the goals of the organization. They may be physically present at work, but mentally checked out and disengaged. This can be a passive way of expressing discontent with their job, as they may not feel empowered to voice their concerns or have the option to exit.

Question 7

Christina Hutchins was recently recruited by a publishing firm in Adelaide.During her first month on the job,she demonstrated positive core self-evaluations.Which of the following did she most likely do?

Accepted Answer

Positive core self-evaluations are characterized by individuals who believe they are capable, competent, and effective. Mentioning confidence in one's basic competence is an indication of positive core self-evaluations. Option B, expressing dissatisfaction with the nature of work, would be an indication of negative core self-evaluations. Option C, setting less ambiguous goals and objectives, is likely a good strategy but is not necessarily indicative of positive core self-evaluations. Option D, giving up easily on tasks when faced with difficulties, is indicative of low self-efficacy and negative core self-evaluations.

Question 8

Maria is dissatisfied with the way that her manager treats her.She has quit her job and found a new position with another firm.She has expressed her dissatisfaction through:

Accepted Answer

Maria has chosen to leave her current job and find a new one, which is an example of exit in response to her dissatisfaction with her manager's treatment. Neglect refers to reducing effort or quality of work, which is not evident in the scenario, and loyalty would involve staying with the current employer despite dissatisfaction. Voice refers to speaking up and trying to address the issue with management, which Maria did not do in this scenario.

Question 9

________ refers to an organisation's self-regulated actions to benefit society or the environment beyond what is required by law.

Accepted Answer

Corporate social responsibility (CSR) refers to a company's voluntary actions to address social and environmental concerns, beyond what is required by law. These actions can include charitable donations, reduction of carbon footprint, ethical sourcing of materials, and more. The goal of CSR is to create a positive impact on society while also benefiting the company's reputation and long-term success.

Question 10

Steve is unhappy with his job.He takes every possible annual leave and sick day and sometimes shows up for work late.He is expressing his dissatisfaction by:

Accepted Answer

Steve's behavior of taking every possible annual leave and sick day, as well as showing up for work late, is a form of neglect. He is not actively trying to improve the situation or voice his concerns, but rather disengaging and not fulfilling his duties to the best of his ability.

Question 11

Which of the following statements is NOT true?

Accepted Answer

All the other statements are true and widely accepted in the field of organizational psychology. However, there is evidence to suggest that the correlation between happiness and productivity is weak, meaning that while happy workers may be generally more productive, there are other factors that may have a greater impact on productivity.

Question 12

Core self-evaluations are:

Accepted Answer

Core self-evaluations are bottom-line conclusions individuals have about their capabilities, competence, and worth as a person. This concept encompasses a broad and fundamental assessment of oneself rather than focusing solely on cognitive, emotional, or psychological aspects.

Question 13

Which of the following statements is NOT true?

Accepted Answer

Research has shown that satisfied employees are actually less likely to be absent from work, as they feel more loyal and committed to their organization. Thus, the statement "satisfied employees are more prone to absenteeism" is false.

Question 14

Gareth is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing.Gareth has decided that if he just waits,conditions will improve.Gareth's approach to this problem is termed:

Accepted Answer

Gareth's approach is loyalty, where he is dissatisfied with his job but believes in his supervisor's integrity and hopes for improvement in conditions by waiting.

Question 15

Which of the following statements is correct with regard to motivation and job satisfaction?

Accepted Answer

Motivation and job satisfaction are not necessarily the same thing. Motivation refers to the factors that drive us to work, such as the desire for achievement, recognition, and challenge, while job satisfaction refers to how happy we are with our jobs. While factors that motivate us can contribute to job satisfaction, they do not always guarantee it. Money may motivate us to work, but it does not necessarily make us happy or satisfied with our jobs.

Question 16

Quietly continuing to do your work,even though you're dissatisfied,is what type of response to dissatisfaction?

Accepted Answer

Quietly continuing to do your work despite being dissatisfied is an example of loyalty. This means the individual remains committed to their job and organization, even though they may have concerns or grievances. Loyalty is a positive response to dissatisfaction as it shows a willingness to work through issues and find solutions within the organization.

Question 17

________ is moderately correlated with organisational citizenship behaviour.

Accepted Answer

Job satisfaction has been found to have a moderate positive correlation with organisational citizenship behaviour, indicating that employees who are more satisfied with their job are more likely to engage in behaviours that go beyond their formal job requirements to benefit the organisation. Absenteeism and turnover rate have been found to have negative correlations with organisational citizenship behaviour, meaning that high levels of absenteeism and turnover are associated with lower levels of such behaviours. Cognitive dissonance, on the other hand, refers to the mental discomfort experienced by an individual who holds conflicting beliefs or values, and is not directly related to organisational citizenship behaviour.

Question 18

Employees with positive core self-evaluations believe in their inner worth and basic competence and are more satisfied with their jobs than those with negative core self-evaluations. The concept of positive core self-evaluations indicates that:

Accepted Answer

Positive core self-evaluations are related to one's belief in their own worth and competence, which are aspects of personality. Therefore, personality plays a role in job satisfaction for individuals with positive core self-evaluations.

Question 19

Attending union meetings as a response to job dissatisfaction would be what type of response?

Accepted Answer

Attending union meetings is a type of voice response, which means taking action to improve the situation by expressing concerns or proposing solutions. This is different from neglect, which involves disengaging from the job, or exit, which involves quitting the job. Loyalty is not a relevant response in this context.

Question 20

People who find their work as more fulfilling and challenging are likely to have ________ core self-evaluations.

Accepted Answer

Positive core self-evaluations are associated with having high self-esteem, self-efficacy, emotional stability, and locus of control. These characteristics can lead to a more fulfilling and challenging work experience as individuals are more likely to see themselves as capable and in control of their environment.

Quiz 3: Attitudes and Job Satisfaction

Which of the following is true about the correlation between salary and job satisfaction?

In Indonesia,comfortable living occurs at about $30,000.Based on the measurement of comfortable living,which of the following is most likely to be true?

Which of the following is TRUE about the relationship between satisfaction and absenteeism?

Not trying very hard as a response to job dissatisfaction would be what type of response?

Christina Hutchins was recently recruited by a publishing firm in Adelaide.During her first month on the job,she demonstrated positive core self-evaluations.Which of the following did she most likely do?

Maria is dissatisfied with the way that her manager treats her.She has quit her job and found a new position with another firm.She has expressed her dissatisfaction through:

________ refers to an organisation's self-regulated actions to benefit society or the environment beyond what is required by law.

Steve is unhappy with his job.He takes every possible annual leave and sick day and sometimes shows up for work late.He is expressing his dissatisfaction by:

Which of the following statements is NOT true?

Core self-evaluations are:

Which of the following statements is NOT true?

Gareth is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing.Gareth has decided that if he just waits,conditions will improve.Gareth's approach to this problem is termed:

Which of the following statements is correct with regard to motivation and job satisfaction?

Quietly continuing to do your work,even though you're dissatisfied,is what type of response to dissatisfaction?

________ is moderately correlated with organisational citizenship behaviour.

Employees with positive core self-evaluations believe in their inner worth and basic competence and are more satisfied with their jobs than those with negative core self-evaluations. The concept of positive core self-evaluations indicates that:

Attending union meetings as a response to job dissatisfaction would be what type of response?

People who find their work as more fulfilling and challenging are likely to have ________ core self-evaluations.