Zeus Industries sells satellite television systems.The senior management feels that barriers are hindering communication.Frequently,senior managers feel that their employees are telling them only what they want senior managers to hear.Some middle managers are unable to deal with the vast amount of information in this fast- changing industry.The industry has the additional problem of communicating with users of satellite systems who do not understand the specialised technical language of the industry. is likely to occur in organisations in which there is emphasis on status differences.

Question

Quizplus · Accepted Answer

Filtering occurs when employees tell senior managers only what they want to hear, often due to status differences, leading to communication barriers.

Zeus Industries Sells Satellite Television Systems