Which of the following are likely to result when a salesperson uses poor grammar in either oral or written communications?
A) The meaning and credibility of the message are significantly downgraded
B) The receiver begins to focus on the poor grammar rather than the meaning of the message
C) The receiver dismisses the sender and the sender's organization as being unable to perform the role of an effective supplier and partner
D) The probability of effective communication is reduced
E) All the above are likely to result

Question

Quizplus · Accepted Answer

All of the listed outcomes are likely to result when a salesperson uses poor grammar in their communications. Poor grammar can make a message difficult to understand, reduce the credibility of the sender and their organization, and detract from the overall effectiveness of the communication. It is important for salespeople to use correct grammar in order to convey their message clearly and professionally.

Which of the Following Are Likely to Result When a Salesperson