Suppose you are a salesperson engaged in face-to-face communication with a perspective buyer.You notice that the buyer backs away from you each time you step within 4 feet of him/her to talk.Which of the following is most likely?
A) The buyer is not interested in what you are saying
B) You are invading the buyer's personal zone
C) You are invading the buyer's public zone
D) The buyer does not like you
E) You have bad breath

Question

Quizplus · Accepted Answer

The buyer's behavior suggests that you are invading their personal zone, which is generally considered to be within 4 feet. This could make them feel uncomfortable or defensive. It does not necessarily mean they are not interested in what you are saying or that they do not like you. The possibility of bad breath cannot be ruled out, but it is unlikely to be the only reason for the behavior described.

Suppose You Are a Salesperson Engaged in Face-To-Face Communication with a Perspective