Natalie is a salesperson for an office supply company. Which of the following activities is appropriate for Natalie to engage in if she is interested in converting her customers into highly committed lifetime customers?

Question

Quizplus · Accepted Answer

All of the choices A, B, and C are correct. Handling complaints effectively and efficiently, adding value to customer interactions, and being willing to process requests for rush deliveries are all actions that can help build customer loyalty and turn customers into highly committed lifetime customers. Cutting prices as often as possible, on the other hand, may bring short-term benefits but can ultimately lead to lower profit margins and less loyal customers.

Natalie Is a Salesperson for an Office Supply Company