A Management Tool (Scenario)
The managers wanted and needed something they could actually use as a tool for redesigning the jobs in their departments. They had now sat through four days of management training, but so far, with all of the fancy theories, they had not received any specific guidance in this area. Finally, on the last day of the training, they learned about the job characteristics model.
Sure, it still had all of the theory and other academic jargon, but it also provided some specific steps to help improve the core job dimensions.
-________partially closes the gap between the "doing" and the "controlling" aspects of the job and increases employee autonomy.

Question

Quizplus · Accepted Answer

Expanding jobs vertically refers to giving employees more control over their work by allowing them to take on tasks that were previously done by their supervisors. This increases employee autonomy and partially closes the gap between the "doing" and "controlling" aspects of the job, as mentioned in the scenario. Establishing client relationships, combining tasks, and creating natural work units are other core job dimensions, but they do not address the specific aspect mentioned in the scenario.