The Municipality Job (Scenario)
Kamil was getting accustomed to his surroundings in a municipality. His efforts at getting people to accept change had met with little resistance due to his and the new director's efforts as well as the hard work of his subordinates. But now the hard part really started-actually managing the change. What techniques could he and his agency's new director employ to most effectively implement changes that would result in increased productivity in his department? He considered changing three aspects of his agency: the structure, the technology, and the people.
-If the agency director decided to shift away from a functional to a product design, this would be considered changing the _________ .
A) structural design
B) degree of centralization
C) selection process
D) structural components

Question

Quizplus · Accepted Answer

Shifting from a functional to a product design involves changing the structure of the agency. Functional designs organize the agency by specialized departments, such as HR or finance, while product designs organize the agency by products or services. By changing the structure, the agency can improve communication, increase flexibility, and streamline processes, which can result in increased productivity.