The Municipality Job (Scenario)
Kamil was getting accustomed to his surroundings in a municipality. His efforts at getting people to accept change had met with little resistance due to his and the new director's efforts as well as the hard work of his subordinates. But now the hard part really started-actually managing the change. What techniques could he and his agency's new director employ to most effectively implement changes that would result in increased productivity in his department? He considered changing three aspects of his agency: the structure, the technology, and the people.
-Finally, Kamil decided his people could benefit from _ ________, a method of changing behavior through unstructured group interaction.
A) sensitivity training
B) team building
C) survey feedback
D) intergroup development

Question

Quizplus · Accepted Answer

Sensitivity training can help employees understand their own and others' behaviors, leading to improved communication and collaboration. This can ultimately contribute to increased productivity in the department.