The New Human Resources Manager (Scenario)
Mustafa is hired to manage the human resources department of a local manufacturing company. this company has the reputation of being the firm "where you work until you find another job." Employee turnover is high and morale is low. Mustafa is determined to change the situation and make the organization's human resources a competitive advantage and source of pride for the firm.
-Mustafa believes that part of the reason for the high turnover is that individual jobs are very poorly defined. Employees are not sure of what is expected of them and that performance standards are unequal between regions and functions. Steve conducts a ________for each position, defining all the jobs and behaviors necessary to perform them.
A) job description
B) job specification
C) job satisfaction analysis
D) job analysis

Question

Quizplus · Accepted Answer

A job analysis is the process of examining and defining the individual components of a job in order to better understand the requirements and expectations of the role. Therefore, Steve conducting a job analysis to define all the jobs and behaviors necessary to perform them would be the most appropriate choice. A job description (A) typically includes the duties, responsibilities, and requirements of a job, while a job specification (B) outlines the qualifications, skills, and experience needed to perform the job. A job satisfaction analysis (C) involves assessing employee satisfaction with their work and various aspects of their job, which is not directly related to defining job expectations and requirements.