TQM differs from earlier management theories because ________.
A) low costs are viewed as the only road to increased productivity
B) reworked production items are handled by special teams assigned to this task
C) employee layoffs are considered acceptable provided that morale remains stable
D) high quality and low costs are both seen as important to productivity

Question

Quizplus · Accepted Answer

TQM emphasizes on both high quality and low costs, unlike earlier management theories which focused solely on low costs as the road to increased productivity.

TQM Differs from Earlier Management Theories Because ________