Quality management is driven by a focus on_______ _.
A) knowledge management
B) continual improvement
C) workplace spirituality
D) workplace diversity

Question

Quizplus · Accepted Answer

Quality management is focused on continually improving processes and products in order to increase efficiency and customer satisfaction. Knowledge management, workplace spirituality, and workplace diversity are all elements that can contribute to quality management, but they are not the primary driving force.

Quality Management Is Driven by a Focus On_______ _