Management Intern (Scenario)
As an intern, Nisrine is perplexed as she hears different managers discuss their views on particular problems. She has been as several departments during her internship.
-In trying to increase productivity, one manager utilizes analysis of basic work tasks to determine the "one best way" for different jobs to be done. It is most likely that this manager has studied the work of _________.
A) Henri Fayol
B) Max Weber
C) Frederick Taylor
D) Edward Deming

Question

Quizplus · Accepted Answer

The manager's approach of analyzing basic work tasks to determine the "one best way" for different jobs to be done is reflective of the principles of scientific management, which was developed by Frederick Taylor. Taylor studied work tasks and sought to find the most efficient way to complete them. Fayol is known for his principles of management, Weber developed the concept of bureaucracy, and Deming is associated with Total Quality Management. None of these are directly related to the approach described by the manager in the scenario.

Management Intern (Scenario) As an Intern, Nisrine Is Perplexed as She Hears Different