The third workshop is devoted to understanding how total quality management defines the term customer. This definition includes _________.
A) all those who interact with the organization's products or services
B) suppliers and purchasers, but not company employees
C) only those who purchase the organization's products or services
D) only those who register a specific complaint regarding a product or service

Question

Quizplus · Accepted Answer

The Answer of The third workshop is devoted to understanding how total quality management defines the term customer. This definition includes _________.
A) all those who interact with the organization's products or services
B) suppliers and purchasers, but not company employees
C) only those who purchase the organization's products or services
D) only those who register a specific complaint regarding a product or service

The Third Workshop Is Devoted to Understanding How Total Quality