Noor complained, "Too many of my staff hear what they want to hear, instead of what I tell them." His manager, Sivan, replied, "Do not get too frustrated. Remember, it is a human tendency to ________ subjectively, and this tendency results in ineffective communication."
A) filter and distort
B) cue and gesture
C) filter and perceive
D) coach and perceive
E) withhold and perceive

Question

Quizplus · Accepted Answer

The Answer of Noor complained, "Too many of my staff hear what they want to hear, instead of what I tell them." His manager, Sivan, replied, "Do not get too frustrated. Remember, it is a human tendency to ________ subjectively, and this tendency results in ineffective communication."
A) filter and distort
B) cue and gesture
C) filter and perceive
D) coach and perceive
E) withhold and perceive

Noor Complained, "Too Many of My Staff Hear What They