"Janell, I'm getting lost in the back-and-forth e-mail decision-making process in which our group is participating. Perhaps you can call a face-to-face meeting of the five of us, so that we can quickly make the decision and move on," said her subordinate, Tony. "After all, e-mail is perhaps better used for
A) making higher-quality decisions."
B) making group decisions quickly."
C) making group decisions that are more satisfying for members."
D) communicating routine messages."
E) solving complex problems."

Question

Quizplus · Accepted Answer

E-mail is better suited for communicating routine messages because it allows for clear, concise, and direct communication that can be referred to later. It is not the most effective tool for making decisions quickly, especially in a group setting, where discussions and immediate feedback are necessary.

"Janell, I'm Getting Lost in the Back-And-Forth E-Mail Decision-Making Process