Bruce thought, "My manager is going to be disappointed and surprised that I am leaving the organization after 15 successful years. Even though our offices are 100 miles apart, we have spent a lot of time together in person, over the phone, and via electronic communications over the past few years. I will have a hard time explaining and describing my complex reasons for leaving." What do you think Bruce should do first?
A) Phone his manager with the news.
B) Send a personal, handwritten letter to his manager.
C) Meet with his manager face-to-face.
D) Send a detailed e-mail to his manager, explaining his reasons.
E) Rely upon the office grapevine to communicate the news to his manager.

Question

Quizplus · Accepted Answer

Meeting with his manager face-to-face would be the best option as it allows for a more personal and direct conversation. It would also allow Bruce to fully explain his complex reasons for leaving and address any questions or concerns his manager may have in real-time. Phone calls or electronic communications may not provide the same level of clarity or understanding, while relying on the office grapevine is unprofessional and could damage Bruce's reputation. A personal, handwritten letter could also be a good follow-up after the face-to-face meeting to express gratitude and maintain a positive relationship.

Bruce Thought, "My Manager Is Going to Be Disappointed and Surprised