Brooke advised her subordinate, "Josh, all organizations and teams experience conflict. Your aim should be to make the conflict ________, that is, to make those involved believe they have benefited rather than lost from the conflict. Benefits can be in the form of new solutions or strengthened work relationships."
A) competitive
B) repetitive
C) productive
D) mediating
E) accommodating

Question

Quizplus · Accepted Answer

The word "productive" refers to achieving a beneficial outcome, and in the context of conflict, it means resolving the conflict in a way that yields positive results, such as improved relationships or innovative solutions. This aligns with Brooke's advice to focus on making the conflict productive.

Brooke Advised Her Subordinate, "Josh, All Organizations and Teams Experience