A criticism of the human relations approach to management is that
A) too much authority may be vested in too few people.
B) rules need to be followed in a routine and biased manner.
C) the important characteristics of the formal organization are ignored.
D) procedures may become the ends rather than the means.
E) production tasks are reduced to a set of routine procedures that lead to quality control problems.

Question

Quizplus · Accepted Answer

The human relations approach to management emphasizes the importance of the informal organization and the relationships among employees, often at the expense of the formal organization and its important characteristics. This can lead to a neglect of procedures and rules, and ultimately harm the organization.

A Criticism of the Human Relations Approach to Management Is