At the ABC Corporation,the union and management have not been able to reach a mutually satisfactory agreement on a grievance.The two sides have agreed to bring in a(n)_______who will examine the evidence and arguments on both sides and issue a binding decision.
A)mediator
B)arbitrator
C)union steward
D)fact finder

Question

Quizplus · Accepted Answer

An arbitrator is a neutral third party who listens to both sides and makes a binding decision on the grievance. A mediator assists the parties in reaching a mutually agreeable solution, but does not have the authority to make a binding decision. A union steward is a representative of the union who supports the employee in the grievance process. A fact finder is another type of neutral third party, but their decision is not binding and is used more for fact-finding purposes.

At the ABC Corporation,the Union and Management Have Not Been