Question 1

The European Union demands that all firms that want to do business with its member nations must satisfy ISO standards.

Accepted Answer

The European Union requires all firms that wish to conduct business with its member states to adhere to ISO standards.

Question 2

Firms that satisfy the ISO 9000 and ISO 14000 standards have demonstrated a world-class management system in both quality and environmental standards.

Accepted Answer

ISO 9000 and ISO 14000 are international standards for quality management systems and environmental management systems, respectively. Firms that satisfy these standards have demonstrated their commitment to meeting customer requirements and environmental regulations, and have implemented a systematic approach to managing their operations. Therefore, it can be said that they have demonstrated world-class management systems in both quality and environmental standards.

Question 3

Superior Supplies has just agreed to help one of its biggest customers,Amalgamated Products,by participating in a just-in-time inventory system.From Superior's perspective as a supplier,this system will mean:
A)a need to deliver large quantities at regularly scheduled intervals.
B)more effort and higher costs.
C)less emphasis on quality and greater emphasis on quantity.
D)that they will have almost complete freedom in scheduling deliveries.

Accepted Answer

Participating in a just-in-time inventory system typically requires more effort and higher costs for suppliers, as they need to deliver smaller quantities more frequently and precisely, often requiring more coordination and flexibility.

Question 4

At Stevens Manufacturing,workers are organized in teams that combine their efforts to produce complex units of a final product.Stevens is using a facility layout known as a(n):
A)assembly team layout.
B)modular layout.
C)consolidated process layout.
D)continuous flow layout.

Accepted Answer

A modular layout involves organizing workers into teams that work together to produce complex units, which aligns with the description given.

Question 5

Dewey Dare is a production and operations manager with a clothing manufacturer.He has been looking into a system that will enable his company to take measurements from a customer and program machines to design and produce custom-cut clothes at little additional cost.This type of system is an example of the benefits of:
A)CAD/CAM.
B)mass production.
C)just-in-time production systems.
D)the PERT method.

Accepted Answer

The system described in the scenario is an example of CAD/CAM (computer-aided design and computer-aided manufacturing). This technology allows for more efficient and precise production by using computer programs to design and control production processes.

Question 6

The Internet has enabled operations management to become an inter-firm process where companies work together to design,produce,and ship products.

Accepted Answer

With the help of the internet, companies can collaborate and share their operations and production systems to design, produce, and ship products together. This has led to the emergence of inter-firm processes in operations management.

Question 7

Flexible manufacturing systems use machines that are designed to do a multitude of tasks so that they can produce a variety of goods.

Accepted Answer

Flexible manufacturing systems are designed to be able to adapt to different products and production schedules by using machines that can perform multiple tasks.

Question 8

A disadvantage of flexible manufacturing systems is that they usually require a great deal of labour because machines are rarely capable of handling a wide variety of tasks.

Accepted Answer

Flexible manufacturing systems are designed to be highly automated and capable of handling a wide variety of tasks, which minimizes the need for human labor.

Question 9

Telecommuting is another word for outsourcing.

Accepted Answer

Telecommuting refers to working remotely from outside the office, while outsourcing refers to the delegation of work to an external company or individual. They are not the same thing.

Question 10

The EZee Office Furniture Company makes high quality desks and chairs for executive offices.The company is about to make a radical change in its production process.It will take measurements from customers,have them select from a variety of fabric patterns and answer some basic questions about the furniture styles they like,then design a chair and desk that is ergonomically designed for maximum comfort for its users.The new method EZee Office will use is an example of:
A)just-in-time manufacturing.
B)mass customization.
C)analytic production.
D)human form production.

Accepted Answer

The new method EZee Office will use is mass customization, which involves creating products that are designed to meet specific customer needs and preferences. The process involves taking measurements and other input from customers to create customized products that are unique to each individual customer. This approach allows companies to offer a high level of personalization while still maintaining efficiency in production.

Question 11

For Canadian manufacturers to be competitive,they must find ways to keep the costs of inputs down and yet still increase output.

Accepted Answer

This statement is true as cost efficiency plays a critical role in ensuring competitiveness for Canadian manufacturers. They must find ways to reduce the costs of raw materials, energy, labor, and other inputs, while increasing their output to remain competitive.

Question 12

Operations management converts resources into goods and services.

Accepted Answer

Operations management involves the effective planning, organizing, and control of resources (including people, materials, machines, and finances) to produce goods and services.

Question 13

A limitation of current CAD/CAM technology is the complexity of such systems,which means that computers used in design are unable to communicate directly with the computer-aided machines used to manufacture goods.

Accepted Answer

This statement is false. Current CAD/CAM technology allows for direct communication between the design software and the manufacturing machines, often through the use of standardized file formats such as STL or G-code. However, there may still be limitations in terms of the software's ability to handle complex geometries or manufacturing processes.

Question 14

The critical path is the sequence of tasks that takes the shortest time to complete.

Accepted Answer

The critical path is the sequence of tasks that determines the longest duration to complete a project, not the shortest.

Question 15

Aaron Nance is a freshman in college who has not yet decided on his academic major.He is thinking about majoring in operations management and is concerned about job opportunities in this field.Which of the following statements about jobs for operations management majors is most accurate? If he majors in operations management,Aaron will
A)have plenty of job offers,but they will mainly be in low wage positions in the service sector.
B)have limited job opportunities because operations management positions are only available in the slowly growing manufacturing sector.
C)find plenty of employment opportunities in the government and education,but not very many in the private sector.
D)acquire skills and knowledge that are valuable to firms in both the manufacturing and service sectors.

Accepted Answer

Operations management is a versatile major that provides students with skills and knowledge that are useful in both the manufacturing and service sectors. As businesses and organizations continue to focus on enhancing efficiency and competitiveness, there is growing demand for professionals who can effectively manage operations. This means that Aaron would have a wide range of job opportunities to choose from if he majors in operations management.

Question 16

Production creates form utility.

Accepted Answer

Production creates form utility as it transforms raw materials into finished goods that are ready for consumption. This process adds value to the product and makes it more useful to customers.

Question 17

In______ ,materials are physically or chemically changed to produce a product.
A)diffusive manufacturing
B)process manufacturing
C)assembly processes
D)utilitarian production

Accepted Answer

Process manufacturing involves changing raw materials through different stages of physical or chemical processes to produce a final product. This can include industries like chemical processing, refining, or food production.

Question 18

Process manufacturing refers to combining components and raw materials to make a product.

Accepted Answer

The answer of Process manufacturing refers to combining components and...

Question 19

Solarsys Aeronautics has just been awarded a contract to build a large lab module that will be attached to a new space station.The module is approximately 48 feet long,17 feet in diameter,and weighs over sixty tons.Solarsys should use an assembly line plant layout to produce this module.

Accepted Answer

An assembly line plant layout is typically used for mass production of identical items. For a large, complex, and unique project like a space station module, a fixed-position or project-based layout is more appropriate, as it allows for customization and flexibility in production.

Question 20

Gantt charts are used to measure production progress.

Accepted Answer

Gantt charts are commonly used in project management to track and display the progress of a project. They show the timeline of tasks, their dependencies, and their current status, allowing project managers to monitor and adjust the production process accordingly.

Quiz 10: Producing World-Class Goods and Services