Question 1

A ________ includes a buyer,a seller,a product or service and other factors,such as how the physical environment makes one feel.
A) post-purchase process
B) purchase process
C) consumption situation
D) psychological situation

Accepted Answer

The consumption situation includes a buyer, seller, product or service, and other situational factors such as the physical environment. The post-purchase process refers to what happens after the purchase is made, while the purchase process refers specifically to the steps taken to make a purchase. The psychological situation relates to the psychological state of the buyer, such as their emotions or motivations. Therefore, the consumption situation best fits the description given.

Question 2

A study found that women who engage in extensive information search and comparison shopping were most likely to select which of the following metaphors to express their perspective of time?
A) Time is a pressure cooker.
B) Time is a river.
C) Time is a map.
D) Time is a feast.

Accepted Answer

Women who engage in extensive information search and comparison shopping view time as a resource that can be navigated and managed efficiently, much like how one would use a map to plan and navigate a journey. This metaphor suggests a strategic and organized approach to using time, aligning with the behaviors of thorough information search and comparison shopping.

Question 3

The day reconstruction method requires a respondent to ________.
A) dispose of any unused product during a specified period of time
B) keep a record of everything he or she recycles during the month
C) try to remember what he or she did a month ago on the same day of the week
D) keep a diary of everything he or she did during the day

Accepted Answer

The day reconstruction method is a research technique where a respondent keeps a record of everything he or she did during the day, including the timing and duration of each activity. This method helps researchers track the respondent's daily activities and emotions accurately. Therefore, the correct choice is D: keep a diary of everything he or she did during the day.

Question 4

Which dimension of psychological time includes the categorization of "time for me"?
A) Temporal orientation dimension
B) Planning orientation dimension
C) Social dimension
D) Polychromic dimension

Accepted Answer

The social dimension of psychological time includes the categorization of "time for me," focusing on personal time and social interactions.

Question 5

A buying decisions made by organizational buying is called ________.
A) modified rebuy
B) new buy
C) straight rebuy
D) all of the above

Accepted Answer

Organizational buying can involve any one of the three types of buying decisions - modified rebuy, new buy, or straight rebuy. Therefore, the best choice(s) is D, as it includes all three options.

Question 6

A ________ orientation dimension distinguishes between people who prefer to do one thing at a time and those who have multitasking timestyles.
A) social
B) polychronic
C) planning
D) temporal

Accepted Answer

The dimension that distinguishes between people who prefer to do one thing at a time and those who have multitasking timestyles is known as polychronic orientation. Option A) social does not relate to the given context. Option C) planning is not a relevant dimension in this context. Option D) temporal is a very general term and does not specifically relate to the concept of dealing with multiple tasks at a time.

Question 7

Which of the following is an unpleasant psychological state?
A) Density
B) Arousal
C) Crowding
D) Expectancy

Accepted Answer

The term "crowding" refers to a situation in which an individual feels that there are too many people or objects in their surroundings, which can lead to feelings of discomfort, stress, and anxiety. Therefore, crowding is an unpleasant psychological state. Density and arousal, on the other hand, are not inherently negative states, as they can be experienced in a variety of contexts - density can refer to the concentration of physical matter in a given space, while arousal can refer to a state of heightened physiological or mental activity. Expectancy is also not necessarily negative, as it can refer to a person's belief or anticipation about a future event or outcome.

Question 8

In general,people from which of the following cultures have typically been shown to wait the most patiently while standing in a long line?
A) Asian
B) French
C) American
D) Italian

Accepted Answer

In general, many Asian cultures value patience and respect for others, including waiting in line without complaint. This cultural value may lead people from Asian cultures to exhibit more patience while standing in long lines compared to individuals from other cultures.

Question 9

Which of the following is considered a post-purchase process?
A) The shopping experience
B) Mood
C) Consumer satisfaction
D) Shopping orientation

Accepted Answer

Consumer satisfaction is a post-purchase process as it involves the evaluation of how satisfied the consumer is with the product or service after it has been purchased. The shopping experience and shopping orientation are pre-purchase processes, while mood can be both a pre-purchase and post-purchase process, but it is not a specific post-purchase process.

Question 10

According to the consumer behavior model presented in the text,the ________ includes the shopping experience,point-of-purchase stimuli,and sales interactions.
A) antecedent state
B) post-purchase process
C) cognitive process
D) purchase environment

Accepted Answer

The purchase environment includes the physical and social surroundings in which the purchase is made, as well as the shopping experience, point-of-purchase stimuli, and sales interactions. The other options (antecedent state, post-purchase process, and cognitive process) refer to different stages in the consumer behavior model.

Question 11

A typical antecedent state is product disposal.

Accepted Answer

A typical antecedent state is a condition or situation that exists before a problem arises. Product disposal is not a typical antecedent state as it is usually a result of a problem or issue.

Question 12

________ includes a buyer,a seller,and a product or service and other factors.
A) Seller consumption
B) Buyer consumption
C) Consumption situation
D) None of the above

Accepted Answer

Consumption situation involves the buyer, seller, the product or service and other surrounding factors such as the environment, time, mood, and purpose of purchase.

Question 13

A typical antecedent state that a consumer might experience as he or she approaches the purchase environment is ________.
A) time pressure
B) sales interactions
C) product disposal
D) point-of-purchase stimuli

Accepted Answer

A typical antecedent state that a consumer might experience as he or she approaches the purchase environment is time pressure, meaning they may feel pressed for time and in a hurry to make a purchase decision. Sales interactions, product disposal, and point-of-purchase stimuli are all factors that may affect the consumer during or after the purchase decision.

Question 14

Most Americans will state that they are always rushed for time even though many people have opportunities for leisure.This perception is referred to as ________.
A) time poverty
B) the leisure paradox
C) psychological time
D) circular time

Accepted Answer

The perception of always being rushed for time despite having opportunities for leisure is referred to as time poverty. Option B ("the leisure paradox") is a term that does exist and refers to the phenomenon of feeling guilty or anxious about taking leisure time, but it does not accurately describe the scenario presented in the question. Option C ("psychological time") is a concept that refers to the subjective experience of time and is not directly related to the scenario presented in the question. Option D ("circular time") is not a relevant concept in this context.

Question 15

Allison Chewie felt she was always pressed for time; she was feeling ________.
A) time pressure
B) time poverty
C) psychological time
D) social time

Accepted Answer

Time poverty refers to the feeling of being pressed for time and not having enough time to meet one's obligations and commitments, which is the case with Allison Chewie. Option A, time pressure, refers to external factors such as deadlines, while option C, psychological time, refers to the perception of time, and option D, social time, refers to how time is organized in a society or culture.

Question 16

Wynona was impulsive.Her friends accused her of being calculating,but she thought of herself as simply an analytical thinker.She wanted what she wanted and tomorrow could take care of itself.Researchers would classify her as being a hedonic variety-seeker.Which of the following time metaphors would best capture Wynona's perspective of time?
A) Time is a pressure cooker.
B) Time is a map.
C) Time is a feast.
D) Time is a mirror.

Accepted Answer

Wynona's perspective of time is focused on seeking pleasure and experiences in the present moment, without much regard for the future. The metaphor of time as a feast implies that time is something to be enjoyed and savored in the present, much like a bountiful meal.

Question 17

A point-of-purchase stimuli is part of the purchase environment.

Accepted Answer

A point-of-purchase stimuli refers to any promotional or advertising material displayed at the location where a product is purchased, such as in-store displays, packaging, or signage. It is part of the purchase environment and is designed to influence the consumer's decision-making process at the point of sale.

Question 18

The perception of time is different in different cultures.It would likely be most accepted for employees to be paid by the hour in a culture with which of the following perceptions of time?
A) River
B) Map
C) Pressure cooker
D) Mirror

Accepted Answer

In a "pressure cooker" culture, time is perceived as a resource that is limited and needs to be managed efficiently, making hourly payment a suitable and accepted method.

Question 19

The psychological dimension of time or how it is experienced is an important factor in what mathematical study?
A) Polychromic activity
B) Queuing theory
C) Temporal tasking
D) Physical metrics

Accepted Answer

The psychological dimension of time or how it is experienced can affect people's perception of waiting in lines or queues, making queuing theory an important mathematical study. A person's perception of time can also affect how they prioritize and manage their tasks, but there is no specific mathematical study associated with this concept called "temporal tasking." Polychromic activity and physical metrics are not related to the psychological dimension of time.

Question 20

Others who are present in a consumer's physical and social environment when purchases are made are called ________.
A) co-consumers
B) by-standers
C) purchase competitors
D) challengers

Accepted Answer

Co-consumers refer to those individuals who are physically present during the purchase and may have an impact on the purchase decision of the consumer. These individuals could be friends, family members, or even strangers who are present in the same retail environment. By-standers, purchase competitors, and challengers do not accurately describe the individuals who are present in a consumer's physical and social environment during purchases.

Quiz 10: Buying, Using, and Disposing

A ________ includes a buyer,a seller,a product or service and other factors,such as how the physical environment makes one feel.

A study found that women who engage in extensive information search and comparison shopping were most likely to select which of the following metaphors to express their perspective of time?

The day reconstruction method requires a respondent to ________.

Which dimension of psychological time includes the categorization of "time for me"?

A buying decisions made by organizational buying is called ________.

A ________ orientation dimension distinguishes between people who prefer to do one thing at a time and those who have multitasking timestyles.

Which of the following is an unpleasant psychological state?

In general,people from which of the following cultures have typically been shown to wait the most patiently while standing in a long line?

Which of the following is considered a post-purchase process?

According to the consumer behavior model presented in the text,the ________ includes the shopping experience,point-of-purchase stimuli,and sales interactions.

A typical antecedent state is product disposal.

________ includes a buyer,a seller,and a product or service and other factors.

A typical antecedent state that a consumer might experience as he or she approaches the purchase environment is ________.

Most Americans will state that they are always rushed for time even though many people have opportunities for leisure.This perception is referred to as ________.

Allison Chewie felt she was always pressed for time; she was feeling ________.

A point-of-purchase stimuli is part of the purchase environment.

The perception of time is different in different cultures.It would likely be most accepted for employees to be paid by the hour in a culture with which of the following perceptions of time?

The psychological dimension of time or how it is experienced is an important factor in what mathematical study?

Others who are present in a consumer's physical and social environment when purchases are made are called ________.