________ occurs whenever the consumer sees a significant difference between his or her current state of affairs and some desired state.
A) Information search
B) Evaluating alternatives
C) Evaluating of evoked set
D) Problem recognition
Correct Answer:
Verified
Q11: Shortcuts are considered heuristics, or "mental rules-of-thumb"
Q12: The first step in consumer decision making
Q13: The first step in the cognitive decision-making
Q14: A hot and thirsty customer buys a
Q15: List and describe the three "buckets" of
Q17: The success of _ hinges on the
Q18: _ is the process by which the
Q19: The first stage in the consumer decision-making
Q20: Evaluating the effort when we need to
Q21: Features actually used to differentiate among choices
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