Question 1

Which item below is the best example of an instance of long-term memory?

Accepted Answer

Remembering the alphabet and multiplication tables involves retrieving information learned in the past, indicating long-term memory. The other options involve remembering tasks or events in the future or present, indicating short-term or working memory.

Question 2

Pseudolistening is defined as

Accepted Answer

Pseudolistening refers to the act of pretending to pay attention, or giving the appearance of listening when you are actually distracted or not fully engaged in the conversation.

Question 3

Focusing full attention on the speaker by paraphrasing, smiling, nodding, and providing other nonverbal indicators of conversational engagement are all part of a process known as

Accepted Answer

Focusing full attention on the speaker by paraphrasing, smiling, nodding, and providing other nonverbal indicators of conversational engagement are all part of mindful listening. This involves actively listening and engaging with the speaker to fully understand their message.

Question 4

What is a difficulty involved with using selective attention?

Accepted Answer

Selective attention is a cognitive process that involves focusing on a specific stimulus while ignoring others. It can be difficult to sustain this focus for a long period of time, especially if the stimulus is not particularly interesting or engaging. This can lead to decreased performance and fatigue.

Question 5

Walking through a crowded sports event with thousands of people talking and picking up on a conversation about your favorite hobby, fishing, when someone in the crowd mentions a fishing boat is an example of

Accepted Answer

Scanning and choosing involves quickly searching for and selecting specific information from a larger pool of data. In this scenario, the person is scanning the conversation for any mention of fishing boats and choosing to focus on that particular topic.

Question 6

Logan believes that, on the whole, foreigners are unintelligent. When he meets someone with a foreign accent, he typically assumes that what they have to say is unimportant or simply incorrect and pays little attention to what that person has to say. In this situation, the barrier affecting Logan's ability to listen is

Accepted Answer

Logan's barrier to listening is stereotyping, as he holds preconceived negative attitudes and beliefs about foreigners based on their ethnicity or nationality. This leads to a biased and dismissive approach towards people with foreign accents, hindering his ability to listen effectively.

Question 7

How is status related to listening?

Accepted Answer

Status can influence how much attention listeners give to a speaker. People tend to listen more carefully to those with higher status or authority because they assume that person has expertise or knowledge. This can affect how much weight listeners give to the speaker's message and how persuaded they are by their arguments.

Question 8

Which of the following will likely detract from your ability to listen in the classroom?

Accepted Answer

Sitting near an entrance or exit can be distracting due to the movement of people coming and going, which can detract from your ability to focus and listen in the classroom.

Question 9

Different types or purposes of learning

Accepted Answer

Different types or purposes of learning require varying levels of effort depending on the complexity and nature of the material or skill being learned.

Question 10

Which type of listening takes the least effort?

Accepted Answer

Listening to your favorite singer on an iPod takes the least effort as it requires minimal attention and does not require active engagement or response.

Question 11

Close personal relationships are built on

Accepted Answer

Empathetic listening is important in building close personal relationships because it involves understanding and showing sensitivity to the other person's feelings and perspectives. This type of listening builds trust and deepens emotional connections.

Question 12

An acquaintance uses the word "lady" to describe a woman he has just met. Because you consider the term to be sexist, you are unable to listen to the content or the intent of the message. This is known as

Accepted Answer

Semantic distraction occurs when someone focuses on the words used rather than the message being conveyed, often due to finding the words objectionable or emotionally charged.

Question 13

The main point about scanning and choosing is that

Accepted Answer

Scanning and choosing involves the act of selectively paying attention to certain stimuli while disregarding others. We prioritize what is most important based on our goals and needs, and filter out extraneous information. Therefore, option A reflects the main point about this process. Option B is incorrect because we often have a clear sense of what is most useful or relevant in a given situation. Option C is incorrect because we have agency in how we attend to our environment. Option D is incorrect because human perception is not equivalent to a video recording - we actively interpret and process information as we perceive it.

Question 14

Which of the following statements about listening and remembering is FALSE?

Accepted Answer

College education may improve critical thinking skills and certain forms of memory, but it does not necessarily give individuals superior memory skills. Memory ability is dependent on a variety of factors, including genetics and individual effort in practicing memorization techniques.

Question 15

As a college student who works and has a family, you have many responsibilities. Sometimes you might have to compose a grocery list while you are in class or read your textbooks while you are at work. This is known as

Accepted Answer

The scenario described involves the need to juggle multiple tasks at the same time, which is defined as multitasking. The other options do not accurately describe the situation. Bias refers to a predisposition towards a particular perspective or outcome, stereotype refers to a fixed or oversimplified idea about a group or individual, and pseudolistening refers to the act of appearing to listen, but not actually paying attention or processing the information being presented.

Question 16

You have a friend who regularly interrupts you and others. She tops every story you tell with a story that is more extreme. Even when you are talking, she plays with her jewelry and her hair, acting distracted and keeping the focus on her. This is a classic example of

Accepted Answer

Egocentrism is the tendency to see everything in relation to oneself; in this case, the friend is only focused on her own stories and experiences, and not truly listening or engaging with others. Pseudolistening is the act of pretending to listen while actually being distracted or disinterested, but the friend's behavior goes beyond this by actively interrupting and attempting to one-up others. Defensiveness and stereotype do not accurately explain the friend's behavior in this scenario.

Question 17

Barriers to listening

Accepted Answer

Barriers to listening can evolve due to changes in technology, social norms, personal circumstances, and many other factors, indicating that they indeed change over time.

Question 18

Scanning and choosing refers to

Accepted Answer

Scanning and choosing refers to the process of taking in stimuli and choosing what to listen to and how. It is the cognitive process of filtering information and selecting what is important.

Question 19

You find that most of your classmates are younger than you and certainly less experienced than you in the ways of the world. Consequently, you feel that what you have to say is more important than what they have to say. This is probably an example of

Accepted Answer

This situation exemplifies experiential superiority, or the belief that one's experience or knowledge is superior to others. This can lead to a disregard for others' perspectives and a tendency to dominate conversations. It is important to recognize and challenge this mindset in order to engage in effective communication and collaboration with others.

Question 20

Alexis does not believe what the presidential candidates have to say because he thinks that all politicians are liars. In this situation, the barrier affecting Alexis's ability to listen is

Accepted Answer

Alexis's personal bias towards politicians is affecting his ability to listen to what they have to say, as he assumes they are all liars. This creates a barrier to effective communication as he is not willing to consider the information being presented to him.

Quiz 4: Communicating Through Listening