The board met and agreed to some changes in operating procedures and performance benchmarks.The next day,the CEO sent a detailed email about the new policies to all company employees.Which kind of communication does this demonstrate?
A)downward
B)upward
C)horizontal
D)outward

Question

Quizplus · Accepted Answer

This demonstrates downward communication as the CEO is communicating with the company employees, who are lower in the hierarchical structure, to inform them about the changes made by the board, who are higher in the hierarchical structure.

The Board Met and Agreed to Some Changes in Operating