Office Services Inc.uses a direct sales force to sell office equipment to its 1,000 target customers.The required rate of customer contact for sales effectiveness and customer satisfaction is two customer visits per month,translating into 24,000 customer contacts per year.Assuming that a salesperson can make three customer visits per day,has 4 days per week to make customer calls,and works 50 weeks per year,how many salespeople does Office Services Inc.need to meet its requirements?

Question

Quizplus · Accepted Answer

- One salesperson can make 3 customer visits per day
- They work 4 days per week, so they can make 12 customer visits per week
- They work for 50 weeks per year, so they can make 600 customer visits per year
- To reach the required rate of customer contact, they need to make 24,000 customer contacts per year
- Therefore, Office Services Inc. needs 24,000/600 = 40 salespeople to meet its requirements.

Therefore, the best choice is B) 40.