Which of the following is a form of the emphatic design?
A)creating a database of customers' demographic details
B)filming customer product use
C)conducting an online survey of customers' preferences
D)using social media to interact with customers
E)creating a database of customers' buying habits

Question

Quizplus · Accepted Answer

Filming customer product use is a form of the emphatic design, which involves observing and understanding the experiences and needs of customers to design products that better meet their needs. The other options listed involve gathering customer data, but do not necessarily involve direct observation of their experiences.

Which of the Following Is a Form of the Emphatic