In general,it costs ________ times more to replace a customer than it costs to keep a customer.

Name: In general,it costs ________ times more to replace a customer than it costs to keep a customer.
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Question

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It generally costs five times more to replace a customer than it costs to keep an existing one. This is due to the combined costs of attracting new customers, such as marketing and sales efforts, compared to maintaining relationships with current customers.

In General,it Costs ________ Times More to Replace a Customer