Question 1

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​Allows office staff to handle the accounts in a more efficient manner and with more flexibility

Accepted Answer

The answer of ​Match the method of billing with its...

Question 2

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once.
-A check made out to the patient by an unknown party

Accepted Answer

A check made out to a patient by an unknown party is considered a third-party adjustment. This is because the payment comes from an external source, not directly from the patient or their insurance.

Question 3

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once.
-​It is your responsibility to identify this and issue a refund check to the patient or the insurance company

Accepted Answer

A credit balance occurs when the account has been overpaid, necessitating a refund to the patient or the insurance company.

Question 4

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​Accounts are divided into groups to correspond to the number of times you will be billing

Accepted Answer

Cycle billing involves dividing accounts into groups to correspond to the number of times billing will occur, allowing for a more manageable and staggered billing process.

Question 5

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once.
-​Send no further statements,and refer any patient calls regarding the account to them

Accepted Answer

A collection agency transaction involves sending no further statements and referring any patient calls regarding the account to them.

Question 6

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​Typically is more efficient in smaller medical practices

Accepted Answer

Monthly billing is often more efficient in smaller medical practices because it allows for a more straightforward and manageable process, reducing the complexity and resources needed compared to larger practices.

Question 7

​There are a number of exceptions to the usual billing and collection procedures.Which of the following would not be considered an exception?

Accepted Answer

Options B, C, and D describe scenarios where the billing party is not the patient but another entity (insurance company, school/team, or legal agency), which are exceptions to the usual billing procedures where the patient is directly billed. Option A describes a situation where the patient is avoiding payment, which does not change the usual billing procedure but rather presents a challenge in collecting the billed amount.

Question 8

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​It is important for statements to be mailed in a timely manner so patients receive them by the first of each month

Accepted Answer

Monthly billing involves sending out all billing statements at the same time each month, ensuring patients receive them by the first of the month.

Question 9

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​Allows information to be pulled from the EMR and populated in the financial components of the patient account

Accepted Answer

Computerized billing systems are designed to integrate with Electronic Medical Records (EMR) systems, allowing for the automatic transfer of patient information into the financial components of their accounts. This streamlines the billing process by reducing manual data entry and the potential for errors.

Question 10

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once.
-​Deduct the amount of the check from the medical office's checking account balance

Accepted Answer

A nonsufficient funds (NSF) check is a check that cannot be processed because the account it is drawn on does not have enough funds. When a medical office receives an NSF check, the amount of the check must be deducted from the office's checking account balance, as the expected funds are not available.

Question 11

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​Statements or itemized bills are most often generated through practice management (PM)software

Accepted Answer

Computerized billing often involves the use of practice management (PM) software to generate statements or itemized bills, streamlining the billing process and ensuring accuracy.

Question 12

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once.
-​In the patient's account,add the amount of the check back into the account by entering the amount in parentheses in the paid column

Accepted Answer

This action is specifically related to handling a nonsufficient funds (NSF) check. When a check bounces due to insufficient funds in the payer's account, the previously recorded payment must be reversed. This is done by adding the amount of the check back into the patient's account as if the payment was never made, which is accurately described by the process for handling a nonsufficient funds check.

Question 13

​Special circumstances exist for the medical assistant concerning collections.These circumstances include all but:

Accepted Answer

Special circumstances for medical assistant collections typically do not include patients whose accounts are less than 30 days old, as this is considered a standard billing cycle. Skip patients, patients under bankruptcy situations, and deceased patients all present unique challenges that require special handling in collections.

Question 14

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once.
-​Exists when an account is overpaid,and a refund must be made back to the patient or a health insurance company by the medical facility

Accepted Answer

A credit balance adjustment is made when an account is overpaid, indicating that a refund is due to the patient or the insurance company.

Question 15

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once.
-​Meaning the patient does not have enough money in the bank account to cover the amount of the check

Accepted Answer

A nonsufficient funds check adjustment is made when a patient's check is returned due to insufficient funds in their bank account to cover the amount.

Question 16

There are certain circumstances that warrant a statement be withheld (not generated / not sent to the patient).Which of the following is not considered one of the "certain circumstances"?

Accepted Answer

Relatives of the provider are not considered one of the "certain circumstances" that warrant a statement be withheld.

Question 17

​The computer-generated statement is considered to be an efficient collection method for the office because it not only shows an itemized account of all transactions but the age of the account.The statement will show the portion of the amount due that is:

Accepted Answer

Computer-generated statements are efficient because they can itemize transactions and categorize the age of the account into current, over 30 days, and over 60 days, providing a comprehensive view of the account's status.

Question 18

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​Commonly used in large medical practices with a large number of statements sent out each month

Accepted Answer

Cycle billing is often used in large medical practices because it allows for the distribution of billing workloads throughout the month by dividing patients into groups and billing each group at a different time. This method is efficient for managing a large volume of statements.

Question 19

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​The same cycle is maintained each month so that patients learn when to expect your statement

Accepted Answer

Cycle billing maintains the same cycle each month, allowing patients to learn when to expect their statement.

Question 20

​Match the method of billing with its characteristics.Note: Answers may be used more than once.
-​One to two days should be set aside for processing and mailing the statements

Accepted Answer

Monthly billing typically involves setting aside one to two days for processing and mailing all statements at once, as it is done on a monthly basis.

Quiz 32: Patient Billing,posting Patient Payments,and Collecting Fees

Match the method of billing with its characteristics.Note: Answers may be used more than once. -Allows office staff to handle the accounts in a more efficient manner and with more flexibility

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -A check made out to the patient by an unknown party

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -It is your responsibility to identify this and issue a refund check to the patient or the insurance company

Match the method of billing with its characteristics.Note: Answers may be used more than once. -Accounts are divided into groups to correspond to the number of times you will be billing

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -Send no further statements,and refer any patient calls regarding the account to them

Match the method of billing with its characteristics.Note: Answers may be used more than once. -Typically is more efficient in smaller medical practices

There are a number of exceptions to the usual billing and collection procedures.Which of the following would not be considered an exception?

Match the method of billing with its characteristics.Note: Answers may be used more than once. -It is important for statements to be mailed in a timely manner so patients receive them by the first of each month

Match the method of billing with its characteristics.Note: Answers may be used more than once. -Allows information to be pulled from the EMR and populated in the financial components of the patient account

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -Deduct the amount of the check from the medical office's checking account balance

Match the method of billing with its characteristics.Note: Answers may be used more than once. -Statements or itemized bills are most often generated through practice management (PM) software

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -In the patient's account,add the amount of the check back into the account by entering the amount in parentheses in the paid column

Special circumstances exist for the medical assistant concerning collections.These circumstances include all but:

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -Exists when an account is overpaid,and a refund must be made back to the patient or a health insurance company by the medical facility

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -Meaning the patient does not have enough money in the bank account to cover the amount of the check

There are certain circumstances that warrant a statement be withheld (not generated / not sent to the patient) .Which of the following is not considered one of the "certain circumstances"?

The computer-generated statement is considered to be an efficient collection method for the office because it not only shows an itemized account of all transactions but the age of the account.The statement will show the portion of the amount due that is:

Match the method of billing with its characteristics.Note: Answers may be used more than once. -Commonly used in large medical practices with a large number of statements sent out each month

Match the method of billing with its characteristics.Note: Answers may be used more than once. -The same cycle is maintained each month so that patients learn when to expect your statement

Match the method of billing with its characteristics.Note: Answers may be used more than once. -One to two days should be set aside for processing and mailing the statements

Quiz 32: Patient Billing,posting Patient Payments,and Collecting Fees

​Match the method of billing with its characteristics.Note: Answers may be used more than once. -​Allows office staff to handle the accounts in a more efficient manner and with more flexibility

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -A check made out to the patient by an unknown party

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -​It is your responsibility to identify this and issue a refund check to the patient or the insurance company

​Match the method of billing with its characteristics.Note: Answers may be used more than once. -​Accounts are divided into groups to correspond to the number of times you will be billing

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -​Send no further statements,and refer any patient calls regarding the account to them

​Match the method of billing with its characteristics.Note: Answers may be used more than once. -​Typically is more efficient in smaller medical practices

​There are a number of exceptions to the usual billing and collection procedures.Which of the following would not be considered an exception?

​Match the method of billing with its characteristics.Note: Answers may be used more than once. -​It is important for statements to be mailed in a timely manner so patients receive them by the first of each month

​Match the method of billing with its characteristics.Note: Answers may be used more than once. -​Allows information to be pulled from the EMR and populated in the financial components of the patient account

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -​Deduct the amount of the check from the medical office's checking account balance

​Match the method of billing with its characteristics.Note: Answers may be used more than once. -​Statements or itemized bills are most often generated through practice management (PM) software

Match the type of adjustment made to a patient's account with its definition.Note: Answers may be used more than once. -​In the patient's account,add the amount of the check back into the account by entering the amount in parentheses in the paid column