One way to ease fears and maintain good rapport with patients is to communicate clearly what is expected from patients of the practice as well as what patients can expect from the office staff.Why would explaining payment options and billing procedures be an important part of communications?

Question

​One way to ease fears and maintain good rapport with patients is to communicate clearly what is expected from patients of the practice as well as what patients can expect from the office staff.Why would explaining payment options and billing procedures be an important part of communications?

Quizplus · Accepted Answer

Explaining payment options and billing procedures helps avoid misunderstandings regarding financial matters by ensuring patients are aware of how and when payments are expected, reducing the likelihood of disputes or confusion over billing.

​One Way to Ease Fears and Maintain Good Rapport with Patients

One Way to Ease Fears and Maintain Good Rapport with Patients