Question 1

​Match the behavior to the description of the communication.Note: Answers may be used more than once.
-​People using this type of communication value themselves;their time;and their emotional,spiritual,and physical needs

Accepted Answer

Assertive communication is characterized by individuals valuing their own needs, time, and overall well-being, while also respecting the rights and needs of others. This type of communication involves expressing oneself openly and honestly without violating the rights of others.

Question 2

​An effective communicator knows the "Do's" and "Don'ts" of communication.Match whether the description/scenario given is a "do" or "don't".Note: Answers may be used more than once.
-​Say "finding" instead

Accepted Answer

The answer of ​An effective communicator knows the "Do's" and...

Question 3

Communicating with culturally diverse,pediatric,geriatric,and difficult or uncooperative patients involves the use of resources and:

Accepted Answer

The answer of Communicating with culturally diverse,pediatric,geriatric,and difficult or uncooperative...

Question 4

​Match the example of diversity with the description.Note: Answers may be used more than once.
-​A group influencing a person's culture and self-identity,[which] include not only race,ethnicity,and religion but also gender,sexual orientation,age,disability,and socioeconomic status

Accepted Answer

The answer of ​Match the example of diversity with the...

Question 5

​Match the example of diversity with the description.Note: Answers may be used more than once.
-​Pertaining to or characteristic of a people,especially a group sharing a common and distinctive culture,religion,language,or the like

Accepted Answer

The description pertains to characteristics that define ethnic diversity, which includes aspects like common culture, religion, language, and other distinctive traits shared by a group.

Question 6

​Define coaching a patient as it relates to health maintenance.

Accepted Answer

Coaching a patient in the context of health maintenance involves enhancing the patient's understanding and learning experience about health maintenance, disease prevention, and treatment plans as directed by the healthcare provider. This is aimed at empowering the patient to take an active role in their own health care.

Question 7

​Match the example of diversity with the description.Note: Answers may be used more than once.
-​Forms an important part of a patient's identity

Accepted Answer

Cultural diversity forms an important part of a patient's identity.

Question 8

​Match the behavior to the description of the communication.Note: Answers may be used more than once.
-This type of communication ​is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others

Accepted Answer

Aggressive communication involves expressing one's opinions and needs in a way that infringes on others' rights, often through intimidation or domination.

Question 9

​Match the behavior to the description of the communication.Note: Answers may be used more than once.
-​With this form of communication the individual may come across as being shy or very easygoing

Accepted Answer

Passive communication is characterized by a tendency to avoid direct confrontation and an inability to express needs or desires openly. Individuals who communicate passively might seem shy or overly easygoing because they often yield to others' preferences and avoid asserting their own opinions or needs.

Question 10

​Which of the following is key to coaching a patient regarding compliance with a treatment plan?

Accepted Answer

Each of the options listed (A, B, C) are key strategies in coaching a patient to comply with a treatment plan. Providing written and verbal instructions in understandable language, ensuring the patient can repeat the instructions back, and using active listening along with nonverbal communication skills are all effective methods to enhance patient understanding and compliance.

Question 11

​Match the behavior to the description of the communication.Note: Answers may be used more than once.
-Using this type of communication ​may indicate that the message you're sending is that your thoughts and feelings aren't as important as those of other people

Accepted Answer

Using passive communication often indicates that the communicator places their own thoughts and feelings as less important than those of others. This can lead to not expressing personal needs or desires effectively.

Question 12

​Match the example of diversity with the description.Note: Answers may be used more than once.
-​A diverse or multilingual workforce

Accepted Answer

A diverse or multilingual workforce is an example of cultural diversity, as it encompasses a variety of cultural backgrounds, languages, and practices.

Question 13

​Match the behavior to the description of the communication.Note: Answers may be used more than once.
-Using this type of communication may give others permission to disregard your wants and needs

Accepted Answer

Passive communication often involves failing to express one's own wants and needs, which can lead others to overlook or disregard them.

Question 14

​An effective communicator knows the "Do's" and "Don'ts" of communication.Match whether the description/scenario given is a "do" or "don't".Note: Answers may be used more than once.
-Say "appearance" instead

Accepted Answer

The answer of ​An effective communicator knows the "Do's" and...

Question 15

​An approach to handling interpersonal problems and concerns is to use critical thinking (or problem-solving)skills.Critical thinking involves:

Accepted Answer

Critical thinking encompasses observing information to identify the main issue, forming beliefs with supportive evidence, and coming to a reasoned conclusion, making all of the options correct components of the process.

Question 16

​Match the behavior to the description of the communication.Note: Answers may be used more than once.
-​People using this type of communication are strong advocates for themselves and others while being very respectful

Accepted Answer

Assertive communication involves expressing one's own needs, desires, and opinions in a way that is clear and direct, yet respectful of others. This approach allows individuals to stand up for themselves and others without being confrontational or disrespectful.

Question 17

​Match the behavior to the description of the communication.Note: Answers may be used more than once.
-​These type of communicators are verbally and/or physically abusive

Accepted Answer

Aggressive communicators often exhibit behavior that is verbally and/or physically abusive, as they tend to express their needs, wants, or feelings in a way that violates the rights of others.

Question 18

​Which of the following would not be a step in coaching patients regarding disease prevention?

Accepted Answer

All the options listed are appropriate steps in coaching patients regarding disease prevention. Developing a plan of action, greeting the patient, and providing both written and verbal instructions are all part of effective patient coaching practices.

Question 19

​Match the example of diversity with the description.Note: Answers may be used more than once.
-​The diverse factors surrounding our society such as race,culture,religion,age,and disabilities

Accepted Answer

Social diversity encompasses a broad range of factors including race, culture, religion, age, and disabilities, reflecting the variety of social identities and experiences within a society.

Question 20

​Having an understanding of the _______________ influences on behavior is beneficial when working with culturally diverse patients.

Accepted Answer

The answer of ​Having an understanding of the _______________ influences...

Quiz 6: Applying Communication Skills

Match the behavior to the description of the communication.Note: Answers may be used more than once. -People using this type of communication value themselves;their time;and their emotional,spiritual,and physical needs

An effective communicator knows the "Do's" and "Don'ts" of communication.Match whether the description/scenario given is a "do" or "don't".Note: Answers may be used more than once. -Say "finding" instead

Communicating with culturally diverse,pediatric,geriatric,and difficult or uncooperative patients involves the use of resources and:

Match the example of diversity with the description.Note: Answers may be used more than once. -A group influencing a person's culture and self-identity,[which] include not only race,ethnicity,and religion but also gender,sexual orientation,age,disability,and socioeconomic status

Match the example of diversity with the description.Note: Answers may be used more than once. -Pertaining to or characteristic of a people,especially a group sharing a common and distinctive culture,religion,language,or the like

Define coaching a patient as it relates to health maintenance.

Match the example of diversity with the description.Note: Answers may be used more than once. -Forms an important part of a patient's identity

Match the behavior to the description of the communication.Note: Answers may be used more than once. -This type of communication is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others

Match the behavior to the description of the communication.Note: Answers may be used more than once. -With this form of communication the individual may come across as being shy or very easygoing

Which of the following is key to coaching a patient regarding compliance with a treatment plan?

Match the behavior to the description of the communication.Note: Answers may be used more than once. -Using this type of communication may indicate that the message you're sending is that your thoughts and feelings aren't as important as those of other people

Match the example of diversity with the description.Note: Answers may be used more than once. -A diverse or multilingual workforce

Match the behavior to the description of the communication.Note: Answers may be used more than once. -Using this type of communication may give others permission to disregard your wants and needs

An effective communicator knows the "Do's" and "Don'ts" of communication.Match whether the description/scenario given is a "do" or "don't".Note: Answers may be used more than once. -Say "appearance" instead

An approach to handling interpersonal problems and concerns is to use critical thinking (or problem-solving) skills.Critical thinking involves:

Match the behavior to the description of the communication.Note: Answers may be used more than once. -People using this type of communication are strong advocates for themselves and others while being very respectful

Match the behavior to the description of the communication.Note: Answers may be used more than once. -These type of communicators are verbally and/or physically abusive

Which of the following would not be a step in coaching patients regarding disease prevention?

Match the example of diversity with the description.Note: Answers may be used more than once. -The diverse factors surrounding our society such as race,culture,religion,age,and disabilities

Having an understanding of the _______________ influences on behavior is beneficial when working with culturally diverse patients.

Quiz 6: Applying Communication Skills

​Match the behavior to the description of the communication.Note: Answers may be used more than once. -​People using this type of communication value themselves;their time;and their emotional,spiritual,and physical needs

​An effective communicator knows the "Do's" and "Don'ts" of communication.Match whether the description/scenario given is a "do" or "don't".Note: Answers may be used more than once. -​Say "finding" instead

Communicating with culturally diverse,pediatric,geriatric,and difficult or uncooperative patients involves the use of resources and:

​Match the example of diversity with the description.Note: Answers may be used more than once. -​A group influencing a person's culture and self-identity,[which] include not only race,ethnicity,and religion but also gender,sexual orientation,age,disability,and socioeconomic status

​Match the example of diversity with the description.Note: Answers may be used more than once. -​Pertaining to or characteristic of a people,especially a group sharing a common and distinctive culture,religion,language,or the like

​Define coaching a patient as it relates to health maintenance.

​Match the example of diversity with the description.Note: Answers may be used more than once. -​Forms an important part of a patient's identity

​Match the behavior to the description of the communication.Note: Answers may be used more than once. -This type of communication ​is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others

​Match the behavior to the description of the communication.Note: Answers may be used more than once. -​With this form of communication the individual may come across as being shy or very easygoing

​Which of the following is key to coaching a patient regarding compliance with a treatment plan?

​Match the behavior to the description of the communication.Note: Answers may be used more than once. -Using this type of communication ​may indicate that the message you're sending is that your thoughts and feelings aren't as important as those of other people

​Match the example of diversity with the description.Note: Answers may be used more than once. -​A diverse or multilingual workforce

​Match the behavior to the description of the communication.Note: Answers may be used more than once. -Using this type of communication may give others permission to disregard your wants and needs

​An effective communicator knows the "Do's" and "Don'ts" of communication.Match whether the description/scenario given is a "do" or "don't".Note: Answers may be used more than once. -Say "appearance" instead

​An approach to handling interpersonal problems and concerns is to use critical thinking (or problem-solving) skills.Critical thinking involves:

​Match the behavior to the description of the communication.Note: Answers may be used more than once. -​People using this type of communication are strong advocates for themselves and others while being very respectful

​Match the behavior to the description of the communication.Note: Answers may be used more than once. -​These type of communicators are verbally and/or physically abusive

​Which of the following would not be a step in coaching patients regarding disease prevention?

​Match the example of diversity with the description.Note: Answers may be used more than once. -​The diverse factors surrounding our society such as race,culture,religion,age,and disabilities

​Having an understanding of the _______________ influences on behavior is beneficial when working with culturally diverse patients.

Match the behavior to the description of the communication.Note: Answers may be used more than once. -People using this type of communication value themselves;their time;and their emotional,spiritual,and physical needs

An effective communicator knows the "Do's" and "Don'ts" of communication.Match whether the description/scenario given is a "do" or "don't".Note: Answers may be used more than once. -Say "finding" instead

Match the example of diversity with the description.Note: Answers may be used more than once. -A group influencing a person's culture and self-identity,[which] include not only race,ethnicity,and religion but also gender,sexual orientation,age,disability,and socioeconomic status

Match the example of diversity with the description.Note: Answers may be used more than once. -Pertaining to or characteristic of a people,especially a group sharing a common and distinctive culture,religion,language,or the like

Define coaching a patient as it relates to health maintenance.

Match the example of diversity with the description.Note: Answers may be used more than once. -Forms an important part of a patient's identity

Match the behavior to the description of the communication.Note: Answers may be used more than once. -This type of communication is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others

Match the behavior to the description of the communication.Note: Answers may be used more than once. -With this form of communication the individual may come across as being shy or very easygoing

Which of the following is key to coaching a patient regarding compliance with a treatment plan?

Match the behavior to the description of the communication.Note: Answers may be used more than once. -Using this type of communication may indicate that the message you're sending is that your thoughts and feelings aren't as important as those of other people

Match the example of diversity with the description.Note: Answers may be used more than once. -A diverse or multilingual workforce

Match the behavior to the description of the communication.Note: Answers may be used more than once. -Using this type of communication may give others permission to disregard your wants and needs

An effective communicator knows the "Do's" and "Don'ts" of communication.Match whether the description/scenario given is a "do" or "don't".Note: Answers may be used more than once. -Say "appearance" instead

An approach to handling interpersonal problems and concerns is to use critical thinking (or problem-solving) skills.Critical thinking involves:

Match the behavior to the description of the communication.Note: Answers may be used more than once. -People using this type of communication are strong advocates for themselves and others while being very respectful

Match the behavior to the description of the communication.Note: Answers may be used more than once. -These type of communicators are verbally and/or physically abusive

Which of the following would not be a step in coaching patients regarding disease prevention?

Match the example of diversity with the description.Note: Answers may be used more than once. -The diverse factors surrounding our society such as race,culture,religion,age,and disabilities

Having an understanding of the _______________ influences on behavior is beneficial when working with culturally diverse patients.