Organizational communication that does not follow the lines of the organizational chart is specifically called ________.
A)lateral communication
B)upward communication
C)vertical communication
D)informal communication
E)downward communication

Question

Quizplus · Accepted Answer

Informal communication refers to the exchange of information that does not follow the formal, hierarchical structure or lines of an organizational chart. Instead, it flows more freely among members of an organization, often creating a social network that can exist alongside the formal structure.

Organizational Communication That Does Not Follow the Lines of the Organizational