An effective listener should go easy on arguments and criticism because being critical ________.
A)reduces the importance of the conversation
B)is a symptom of unreceptive communication
C)puts the speaker on the defensive
D)creates a permissive environment for the speaker
E)is a sign of distraction

Question

Quizplus · Accepted Answer

Being critical can make the speaker feel defensive, which can hinder open and effective communication.

An Effective Listener Should Go Easy on Arguments and Criticism