A sales manager is given a challenging quota to meet by the end of the month.The manager meets the quota and feels confident in her skills.This is an example of increased efficacy through
A)modeling.
B)mastery experience.
C)social persuasion.
D)physiological state.

Question

Quizplus · Accepted Answer

Mastery experience, which refers to succeeding at a task or overcoming obstacles, is the most direct and influential source of efficacy beliefs. In this scenario, the sales manager's success in meeting a challenging quota directly boosts her confidence in her skills, exemplifying increased efficacy through mastery experience.

A Sales Manager Is Given a Challenging Quota to Meet