Managing consumer trust is a challenge for ebusinesses. Which of the following is a good way to build trust when working with customers over the Internet?
A) Be accessible to communicate in-person
B) Be available to communicate in-person
C) Use customer testimonials that link to your client website
D) All of the choices are correct.

Question

Quizplus · Accepted Answer

Customer testimonials that link to the client's website provide social proof and increase trust.

Managing Consumer Trust Is a Challenge for Ebusinesses