Which of the following represents sales force automation?
A) Helping an organization identify its customers across applications
B) Selling additional products or services to a customer
C) A system that automatically tracks all of the steps in the sales process
D) Selling larger products or services to a customer

Question

Quizplus · Accepted Answer

Sales force automation refers to the use of software to automate the business tasks of sales, including order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis, and employee performance evaluation. Option C, a system that automatically tracks all of the steps in the sales process, directly aligns with this definition by describing a system designed to automate and streamline the sales process for efficiency.

Which of the Following Represents Sales Force Automation