Which of the below is an example of a critical success factor?
A) Increase in customer satisfaction
B) Increase in number of new customers
C) Increase in number of new products
D) Decrease in percentage of employee turnover

Question

Quizplus · Accepted Answer

A critical success factor is a key area that must be achieved for an organization to reach its goals. Increasing customer satisfaction is often a critical success factor as it directly impacts customer retention and business success.

Which of the Below Is an Example of a Critical