What is enterprise resource planning (ERP) ?
A) The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability
B) Integration of all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprise-wide information about all business operations
C) A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability
D) Connection of the plans, methods, and tools aimed at integrating separate enterprise system
Correct Answer:
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