What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline?
A) Customer-facing processes
B) Business-facing processes
C) Industry-specific customer-facing processes
D) All of the choices are correct

Question

Quizplus · Accepted Answer

These processes are industry-specific customer-facing processes as they directly involve interactions with customers and are tailored to the specific needs of each industry.

What Form of Processes Include Loan Processing for a Bank