Which question below represents a CRM predicting technology question?
A) Why did sales not meet forecasts?
B) What customers are at risk of leaving?
C) What is the total revenue by customer?
D) All of these.

Question

Quizplus · Accepted Answer

Predicting which customers are at risk of leaving involves analyzing customer behavior and trends to forecast future actions, which is a key function of predictive CRM technology.

Which Question Below Represents a CRM Predicting Technology Question