In delivering a performance evaluation interview, Manuel is attempting to convince his direct report that she needs to be more communicative with her peers about her work. The other aspects of her performance are excellent, so he is willing to provide incentives for her if she can improve in this aspect of her performance. What type of performance evaluation interview is Manuel delivering?
A) tell-and-listen
B) tell-and-sell
C) tell-and-train
D) problem-solving

Question

Quizplus · Accepted Answer

Manuel is using the "tell-and-sell" approach, where he tells the employee about the area needing improvement and tries to "sell" or convince her of the need to change, even offering incentives for improvement.

In Delivering a Performance Evaluation Interview, Manuel Is Attempting to Convince