Scenario 4.1
Mike Brassington is the CEO of Canada Steel, a firm that produces steel products for a global market. To improve on one of its products that has received some criticisms on its quality, Canada Steel wants to put together a team that will involve different people in the organization, across different departments, so as to utilize their skills in a manner that would be more productive than if they worked separately. Mike has two ideas on how to design these teams. First, he can put together a group of experienced people from different departments . He also has to decide on how to measure the success of the team's efforts.
-Refer to Scenario 4.1. What is the term for the first type of team Mike is considering, where he will put together different people from different units (Team 1)?

Question

Quizplus · Accepted Answer

Mike is considering forming a process improvement team, which involves members from different departments working together to improve a process or product, aligning with the scenario's goal of enhancing the quality of a product that has received criticisms.

Scenario 4.1 Mike Brassington Is the CEO of Canada Steel, a Firm