A manager at a mid-size company announces the addition of a third-party contracted ethics assist line for employees. But after the announcement, several employees come to him to express concerns that the new line will encourage employees to settle scores by making false accusations. What should the manager do?
A) Offer them statistics from other companies about the good that an assist line can provide.
B) Give employees a strict list of topics that are acceptable for use with the assist line.
C) Have employees vet issues through the manager first before calling the line.
D) Make clear to employees that false reporting through the assist line will be disciplined.

Question

Quizplus · Accepted Answer

The manager should make it clear that false reporting will be disciplined to deter misuse of the assist line while maintaining its integrity and purpose.

A Manager at a Mid-Size Company Announces the Addition of a Third-Party