Beth, a new assistant manager at one of the branches of Scroll Bank, is unhappy with her job because she was not told during her job interview that she would be responsible for answering phone calls. Moreover, she claims that many of the workplace facilities mentioned during her interview are not really present. As a result, she is resigning from her job. Which of the following employee retention strategies should Scroll Bank use to avoid similar situations in the future?
A) Employee assistance programs
B) Realistic job previews
C) Stock options
D) Cafeteria-style benefits plans

Question

Quizplus · Accepted Answer

Realistic job previews provide potential employees with a true picture of what their job will entail, which can prevent misunderstandings and dissatisfaction related to job expectations and workplace facilities, as experienced by Beth.

Beth, a New Assistant Manager at One of the Branches