Which of the following systems of control was established to replace bureaucracy but is often more stringent and less forgiving than bureaucratic controls?

Question

Quizplus · Accepted Answer

Concertive control is a system that was established to replace bureaucracy, often in self-managed teams, but can end up being more stringent and less forgiving than bureaucratic controls because it relies on peer pressure and shared values to enforce norms and behaviors.

Which of the Following Systems of Control Was Established to Replace