Question 1

Many American workers are changing their personal definition of life success to include not only their career, but also deeper involvement with their communities and personal growth.

Accepted Answer

This shift reflects a broader trend towards valuing work-life balance, personal fulfillment, and community engagement alongside traditional career achievements. Many people are seeking a more holistic approach to success that includes personal development and contributing to society.

Question 2

Religion has become an increasingly important element of diversity in the workplace.

Accepted Answer

Religion is a key aspect of diversity in workplaces globally, as organizations recognize the importance of accommodating various religious beliefs and practices to foster an inclusive environment, improve employee satisfaction, and comply with anti-discrimination laws.

Question 3

Organizational communication refers to the interaction required to direct a group toward a shared goal.

Accepted Answer

Organizational communication encompasses the processes and methods used to exchange information and ideas within an organization, facilitating coordination and direction towards achieving collective objectives.

Question 4

While 24/7 access to employees has a clear upside for customers, its downside is the toll it may take on

Accepted Answer

24/7 access to employees can negatively impact productivity due to burnout, the health of employees due to stress and lack of rest, and employees' personal relationships due to constant work demands infringing on personal time.

Question 5

Many contemporary organizations rely on informal communication networks to assist in responding to a turbulent business environment.

Accepted Answer

Informal communication networks, also known as the grapevine, play a crucial role in contemporary organizations by providing quick, flexible, and adaptive means of sharing information, which is essential for responding effectively to the rapidly changing conditions of a turbulent business environment.

Question 6

The new social contract allows for greater long-term job security.

Accepted Answer

The concept of a "new social contract" often refers to changes in the employment landscape that emphasize flexibility, adaptability, and often, less long-term job security, as opposed to the traditional model that emphasized stable, long-term employment.

Question 7

Today, most people have enough economic safety to prioritize family and personal needs over work.

Accepted Answer

Economic disparities and job insecurities across the globe mean that many individuals prioritize work to ensure financial stability over family and personal needs.

Question 8

Globalization eliminates differences in language and culture.

Accepted Answer

Globalization facilitates the exchange of ideas, goods, and services worldwide, but it does not eliminate differences in language and culture. Instead, it often leads to a greater awareness and appreciation of these differences.

Question 9

According to Chapter 1, which of the following is the most dynamic source of power in contemporary organizations?

Accepted Answer

Informal communication networks are the most dynamic source of power in contemporary organizations because they are constantly evolving and changing. They are not bound by formal organizational structures and can quickly spread information and influence throughout an organization.

Question 10

An iPhone or BlackBerry is an example of a wetware technology.

Accepted Answer

Wetware refers to biological components, primarily the human brain and nervous system, not electronic devices like iPhones or BlackBerrys.

Question 11

Some communities have created 912 numbers for serious conditions in order to free up their 911 lines for true emergencies.

Accepted Answer

912 numbers are specifically created for serious conditions to free up 911 lines for true emergencies.

Question 12

Advances in communication technology are instrumental in creating the possibility of a global business community.

Accepted Answer

Advances in communication technology, such as the internet, mobile devices, and social media, have made it easier for businesses to communicate, collaborate, and trade across the globe, effectively creating a global business community.

Question 13

Which of the following factors have contributed to the increased need to balance work and family?

Accepted Answer

The answer of Which of the following factors have contributed...

Question 14

The North American Free Trade Agreement prevented jobs from being sent overseas.

Accepted Answer

The North American Free Trade Agreement (NAFTA) actually facilitated the movement of jobs, particularly manufacturing jobs, from the U.S. to Mexico where labor was cheaper, contrary to preventing jobs from being sent overseas.

Question 15

Over the past few years, there has been an explosion of cybercrime worldwide, with more than twenty major security breaches recorded annually in the United States.

Accepted Answer

The rate of cybercrime has indeed surged globally, with the United States experiencing a significant number of major security breaches annually, often surpassing twenty incidents. This increase is attributed to factors such as the proliferation of digital data, advancements in hacking techniques, and the growing value of digital assets.

Question 16

Globalization allows modern organizations to transcend time and space.

Accepted Answer

Globalization enables organizations to operate and communicate across different time zones and geographical locations, effectively transcending traditional barriers of time and space.

Question 17

Organizational communication is perishable in that

Accepted Answer

Organizational communication must adapt to changing circumstances such as shifts in customer preferences and technological advancements, making past strategies potentially obsolete.

Question 18

The conviction of CEOs and CFOs such as Enron's Kenneth Lay and Jeff Skilling has done quite a bit to increase employee loyalty, because the employees now know that the organization is willing to indict its own CEO.

Accepted Answer

The conviction of CEOs and CFOs like those from Enron often leads to decreased employee loyalty due to a loss of trust in leadership and concerns over the company's stability and ethical practices.

Question 19

There are some exceptions to the globalizing trend, and they can be observed in a shift to more local employment and purchasing practices. Which of the following industries has experienced this emphasis on localization?

Accepted Answer

The food industry has experienced a significant shift towards localization, emphasizing local employment and purchasing practices, such as farm-to-table movements and local sourcing of ingredients, in response to consumer demand for sustainability and traceability.

Question 20

Child care is a low-demand industry in the United States, primarily because most families live close to grandparents and other relatives.

Accepted Answer

Child care is a high-demand industry in the United States due to many families living away from grandparents and other relatives, and the increasing number of households where all adults are working.

Quiz 1: Communication and the Changing World of Work