Question 1

A _____ chart is an easy-to-use graphical tool that helps operations managers determine the status of projects.
A)flow
B)production
C)Gantt
D)PERT

Accepted Answer

A Gantt chart is widely used by operations managers for project management, as it visually represents the schedule of a project, making it easy to track the status and progress of various tasks.

Question 2

Which of the following materials management activities is concerned with making sure the company has enough materials on hand to meet its production schedule?
A)Purchasing
B)Procurement
C)Inventory control
D)Warehousing

Accepted Answer

Inventory control is specifically concerned with maintaining the appropriate level of materials on hand to meet production needs, ensuring that there are neither shortages that could halt production nor excesses that tie up capital unnecessarily.

Question 3

The _____ manager is responsible for determining a vendor's reputation.
A)operations
B)materials
C)components
D)purchasing

Accepted Answer

The answer of The _____ manager is responsible for determining...

Question 4

When production processes reach a certain level of complexity,operations managers may use _____ charts to schedule activities.
A)Gantt
B)PERT
C)SCAT
D)Rorschach

Accepted Answer

PERT (Program Evaluation and Review Technique) charts are used to schedule, organize, and coordinate tasks within a project, especially when dealing with complex processes.

Question 5

Which of the following statements is not true about the critical path:
A)it is the sequence of activities that will require the greatest amount of time
B)It is identified by creating a PERT diagram
C)Saving time on the non-critical paths helps to finish the product faster
D)If you want to produce a product quicker,you have to save time on the critical path

Accepted Answer

The critical path is the longest sequence of activities in a project plan which must be completed on time for the project to complete on due date. Therefore, saving time on non-critical paths does not affect the overall project completion time, as these paths have float time that can absorb delays without impacting the project's end date.

Question 6

In order to draw up a(n)_____,managers need to know where materials are located and headed at every step in the production process.
A)PERT diagram
B)minor production schedule
C)master production schedule
D)Meerschaum schedule

Accepted Answer

A master production schedule is necessary for managers to track the location and movement of materials at every stage in the production process.

Question 7

In order to draw up a(n)_____,managers need to know where materials are located and headed at every step in the production process.
A)material budget
B)minor production schedule
C)master production schedule
D)Meerschaum schedule

Accepted Answer

A master production schedule is necessary for managers to track the location and movement of materials at every stage in the production process, ensuring efficient planning and resource allocation.

Question 8

The inventory-control method called _____ relies on a computerized program to calculate the quantity of materials needed for production and to determine when they should be ordered or made.
A)buying-to-order
B)material requirements planning (MRP)
C)manufacturing requirements
D)manufacturing-to-order

Accepted Answer

Material Requirements Planning (MRP) is the inventory-control method that uses a computerized program to forecast and plan the materials needed for production, including the quantities and timing of when materials should be ordered or produced.

Question 9

Once the production process is in place,the operations manager can turn his or her attention to the daily activities of _____.
A)distribution planning
B)procurement
C)materials management
D)floor supervisors

Accepted Answer

Materials management is a key daily activity for operations managers once the production process is established, as it involves overseeing the supply chain, inventory, and the movement of materials in and out of production.

Question 10

Which of the following is not a way in which the Internet is used by purchasing managers?
A)Sell the company's goods
B)Shop for parts and supplies using online catalogs
C)Participate in an online marketplace
D)Process transactions and transmit purchasing documents

Accepted Answer

Purchasing managers primarily use the Internet to buy parts and supplies, participate in online marketplaces, and process transactions. Selling the company's goods is typically a function of the sales or marketing departments, not purchasing managers.

Question 11

Companies that use a just-in-time (JIT)production system:
A)ensure that their finished products are completed just in time to fill customers' orders.
B)have higher inventory costs because of additional handling costs charged by suppliers to expedite materials.
C)have frequent contact with their suppliers.
D)set up their assembly lines just-in-time to meet customer demand.

Accepted Answer

The answer of Companies that use a just-in-time (JIT)production system:
A)ensure...

Question 12

For complex schedules,operations managers may use PERT charts to diagram the activities required to produce a good.

Accepted Answer

PERT (Program Evaluation and Review Technique) charts are used by operations managers for planning and coordinating complex schedules, allowing them to diagram and manage the activities involved in producing a good or service.

Question 13

Let's say that you bought a TV on eBay and paid for it electronically.To process your transaction and transmit all of your purchasing documents,the manufacturer might use an _____ system.
A)Internet interchange
B)electronic data interchange (EDI)
C)electronic-buying
D)e-purchase interchange

Accepted Answer

Electronic Data Interchange (EDI) is the structured transmission of data between organizations by electronic means. It is used to transfer electronic documents or business data from one computer system to another computer system, i.e., from one trading partner to another trading partner without human intervention. It is more than mere e-mail; for instance, organizations might replace bills of lading and checks with appropriate EDI messages. It also refers specifically to a family of standards. In the context of purchasing a TV and processing the transaction electronically, EDI would be the system used to transmit purchasing documents and other transaction data between the buyer, the seller, and possibly other parties involved in the transaction.

Question 14

Material costs often make up ____ of total manufacturing costs.
A)25%
B)75%
C)50%
D)10%

Accepted Answer

Material costs often make up around 50% of total manufacturing costs, as they are a significant component in the production process.

Question 15

Gantt charts are useful when the production process is complex and activities are interrelated.

Accepted Answer

The answer of Gantt charts are useful when the production...

Question 16

PERT charts are simpler and easier to use than Gantt charts.

Accepted Answer

PERT (Program Evaluation and Review Technique) charts are more complex and are used for detailing the tasks involved in completing a project, including the time it takes to complete each task and the dependencies between tasks. Gantt charts, on the other hand, are simpler and provide a visual timeline for when tasks will be completed, making them easier to understand at a glance.

Question 17

Completing an activity on the critical path of a PERT chart early will delay the project.

Accepted Answer

Completing an activity on the critical path early will not delay the project; it may potentially allow the project to be completed sooner, as the critical path determines the shortest possible duration to complete the project.

Question 18

As an operations manager at Century Unlimited Industries,Sylvia Moses uses basic MRP to focus on material planning and the more sophisticated system called _____ to help monitor resources in all areas of the company.
A)manufacturing resource planning II
B)electronic data interchange
C)material resource planning II
D)advanced maximum resource planning

Accepted Answer

Manufacturing Resource Planning II (MRP II) is an advanced system that expands on basic Material Requirements Planning (MRP) by integrating additional resources across the company, such as labor and machine capacity, to provide comprehensive planning and scheduling capabilities.

Question 19

All of the following are daily activities involved in the process of materials management except _____.
A)purchasing
B)inventory control
C)work scheduling
D)goods production

Accepted Answer

Goods production is not a daily activity involved in the process of materials management. Materials management primarily focuses on the planning, sourcing, moving, and storing of materials used in the production process, rather than the production of goods itself.

Question 20

Which tool is best for diagramming complex schedules?
A)Gantt Chart
B)PERT chart
C)Computer-Aided Design software (CAD)
D)Project management software

Accepted Answer

PERT (Program Evaluation and Review Technique) charts are specifically designed to diagram complex schedules, showing the sequence of tasks and their dependencies.

Quiz 8: Operations Management in Manufacturing and Service Industries

A _____ chart is an easy-to-use graphical tool that helps operations managers determine the status of projects.

Which of the following materials management activities is concerned with making sure the company has enough materials on hand to meet its production schedule?

The _____ manager is responsible for determining a vendor's reputation.

When production processes reach a certain level of complexity,operations managers may use _____ charts to schedule activities.

Which of the following statements is not true about the critical path:

In order to draw up a(n) _____,managers need to know where materials are located and headed at every step in the production process.

In order to draw up a(n) _____,managers need to know where materials are located and headed at every step in the production process.

The inventory-control method called _____ relies on a computerized program to calculate the quantity of materials needed for production and to determine when they should be ordered or made.

Once the production process is in place,the operations manager can turn his or her attention to the daily activities of _____.

Which of the following is not a way in which the Internet is used by purchasing managers?

Companies that use a just-in-time (JIT) production system:

For complex schedules,operations managers may use PERT charts to diagram the activities required to produce a good.

Let's say that you bought a TV on eBay and paid for it electronically.To process your transaction and transmit all of your purchasing documents,the manufacturer might use an _____ system.

Material costs often make up ____ of total manufacturing costs.

Gantt charts are useful when the production process is complex and activities are interrelated.

PERT charts are simpler and easier to use than Gantt charts.

Completing an activity on the critical path of a PERT chart early will delay the project.

As an operations manager at Century Unlimited Industries,Sylvia Moses uses basic MRP to focus on material planning and the more sophisticated system called _____ to help monitor resources in all areas of the company.

All of the following are daily activities involved in the process of materials management except _____.

Which tool is best for diagramming complex schedules?