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You've Owned and Operated Pop, a Boutique Children's Clothing Store

Question 132

Multiple Choice

You've owned and operated Pop, a boutique children's clothing store on Martha's Vineyard, for more than 20 years. You absolutely love Hansini, the new assistant manager you've hired, because she brings so much value to the store. Which of the following is the best indication that Hansini has become an influencer in your buying decisions?


A) As she unpacks recently purchased products and puts them out on display, she provides you with insightful opinions.
B) Whenever a customer returns a defective product, she reports it to you.
C) She monitors the accounts and lets you know how much you can spend on purchasing new products.
D) She pays attention to what customers are buying and makes specific product recommendations based on trends.

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