Non value-added activities:
A) are unnecessary and should be eliminated where possible
B) waste resources
C) increase the worth of an organisation's goods and services to customers
D) a and b

Question

Quizplus · Accepted Answer

Non value-added activities are those that do not add value to a product or service from the perspective of the customer and thus should be eliminated where possible (A) and they waste resources (B).

Non Value-Added Activities