Question 1

________ allow companies to track the number of employees who have completed courses.

Accepted Answer

Learning management systems (LMSs) are designed to deliver, track, and manage training and education, including tracking course completions by employees.

Question 2

Which of the following methods has a relatively low development cost?

Accepted Answer

Mobile learning typically has a relatively low development cost compared to options like virtual reality, intelligent tutoring systems, and adaptive training. This is because mobile learning can leverage existing platforms and devices, reducing the need for specialized hardware or complex software development.

Question 3

Which of the following technologies refers to artificial-intelligence (AI) systems that create an automated, personalized conversation with human users?

Accepted Answer

Chatbots are AI systems designed to simulate conversation with human users, often providing automated, personalized interactions.

Question 4

Adaptive training refers to training that customizes the content presented to trainees based on their learning style, ability, personality, and/or performance.

Accepted Answer

Adaptive training tailors the learning experience to meet individual needs, optimizing the effectiveness of the training by adjusting to the learner's style, ability, personality, and performance.

Question 5

________ refers to the latest generation of distance learning that uses satellite technology to broadcast programs to different locations and allows trainees to respond to questions using a keypad.

Accepted Answer

Interactive distance learning utilizes satellite technology for broadcasting educational programs and enables real-time interaction through keypads, distinguishing it from other forms of distance learning that might not offer immediate two-way communication.

Question 6

One of the benefits of augmented reality is that costs are relatively low compared to other technology-based training methods.

Accepted Answer

Augmented reality can be costly due to the need for specialized hardware, software development, and maintenance, making it potentially more expensive than some other training methods.

Question 7

In general, large companies deliver more training online compared to small companies.

Accepted Answer

Large companies often have more resources and a wider geographical spread of employees, making online training a more efficient and scalable option compared to small companies, which might rely more on in-person training due to their smaller size and potentially more centralized workforce.

Question 8

Virtual worlds are ineffective for teaching interpersonal skills, such as time management and leadership.

Accepted Answer

Virtual worlds can be effective for teaching interpersonal skills, including time management and leadership, by providing immersive, interactive environments where learners can practice and develop these skills in realistic scenarios.

Question 9

New training technologies are unlikely to totally replace face-to-face instruction.

Accepted Answer

While new training technologies offer innovative ways to deliver content and engage learners, face-to-face instruction still holds unique advantages in personal interaction, immediate feedback, and adaptability to learners' needs that technology cannot fully replicate.

Question 10

Which of the following technologies refers to artificial-intelligence (AI) systems that learn? Such systems learn by applying algorithms to data to identify user trends that inform future suggestions and data searches.

Accepted Answer

Machine learning is a subset of AI that involves systems learning from data to make predictions or decisions without being explicitly programmed for specific tasks.

Question 11

With respect to maximizing the benefits of learner control, programs should allow trainees to control the amount of feedback they receive.

Accepted Answer

The answer of With respect to maximizing the benefits of...

Question 12

There are significant generational differences in preferences for using and realizing the potential benefits of social-media tools.

Accepted Answer

Studies and surveys have consistently shown that different generations, such as Baby Boomers, Generation X, Millennials, and Generation Z, exhibit varying preferences and behaviors when it comes to using social media platforms. These differences can be attributed to the diverse social, economic, and technological landscapes each generation grew up in, influencing how they perceive and utilize these tools for communication, information sharing, and entertainment.

Question 13

Which of the following statements is true of learning management systems (LMS)?

Accepted Answer

An LMS is designed to help organizations manage, deliver, and track training and learning efforts. It can indeed help companies understand the strengths and weaknesses of their employees by providing data on their learning progress, identifying areas where employees excel or need improvement, and highlighting where talent gaps might exist.

Question 14

Online learning that merely repurposes an effective live training program will usually be ineffective.

Accepted Answer

Online learning requires different strategies and approaches to engage learners effectively, as it lacks the immediate interaction and adaptability of live training environments. Simply converting live content to an online format without considering these differences often leads to less effective learning outcomes.

Question 15

________ refers to synchronous exchange of audio, video, and text between two or more individuals or groups at two or more locations.

Accepted Answer

Teleconferencing is the correct term for the synchronous exchange of audio, video, and text between individuals or groups at different locations.

Question 16

Which of the following methods is best suited for training facts?

Accepted Answer

Mobile learning is best suited for training facts because it allows learners to access information and educational content on-the-go, making it easier to memorize and recall facts.

Question 17

________ are a support tool that employees can refer to when they have a problem that exceeds their current skill set.

Accepted Answer

Expert systems are designed to simulate the decision-making abilities of a human expert, making them a valuable tool for employees to consult when they encounter problems beyond their expertise.

Question 18

In general, repurposing is considered an advisable strategy for developing online learning.

Accepted Answer

The answer of In general, repurposing is considered an advisable...

Question 19

Virtual reality allows simulations to become even more realistic.

Accepted Answer

Virtual reality technology immerses users in a fully digital environment, making simulations feel more realistic by engaging their senses in a way that mimics real-life experiences.

Question 20

Which of the following training methods brings digital elements into the physical world to enhance the information and context that people experience?

Accepted Answer

Augmented reality (AR) integrates digital information with the user's environment in real time, enhancing the real world with computer-generated perceptual information, thus bringing digital elements into the physical world to improve user experience and provide additional information.

Quiz 8: Technology-Based Training Methods